Hi Jessica! You’ve been working at Easy Life Mechelen for about six months. A career switch?
“Indeed! Previously, I worked as a saleswoman in a clothing store. A nice job, but one that required me to be available on weekends as well. Anything but easy with a two-year-old daughter! I started my job search online and stumbled upon a vacancy for a domestic helper at Easy Life. That appealed to me immediately, so I took a chance and sent an email. With success, because I was able to start working quickly at the office in Mechelen.”
Still happy with your choice?
“Absolutely! I think helping people is amazing. Especially when I see how much love and respect I get back from my clients. As a young mom, I know how nice it is to come home to a clean house, and I want to convey that feeling to the families I clean for. And that effort is greatly appreciated. A friendly word before I leave, a note thanking me… One of my clients is never home when I come to clean, but often sends me a sweet message: 'Wow Jessica, thanks for everything!'. Heartwarming!”
Your help means a lot to them.
“Indeed, that is why I also enjoy doing a little extra when there is time left over. Ironing, cleaning out a cupboard, washing the windows… Recently, one of my regular clients asked if I could come by weekly instead of every two weeks, because she is so satisfied. You couldn't get a better compliment than that, could you? It was a planning puzzle at the office, but we managed it! (laughs)”
What does your work schedule look like?
“On Tuesdays, Wednesdays, and Thursdays, I visit my regular clients. Those are really my go-to spots: I know exactly which rooms are up first and which additional tasks I can take on. I put together my cleaning schedule entirely myself. It’s handy, because I work as a hairdresser and nail stylist on the side, so I can manage my own time perfectly. I don’t work during the weekend: I prefer to spend those days with my little family. Going to the playground, the zoo, or doing some cozy crafts at home… It’s wonderful to have that freedom.”
As a domestic helper, you have an all-round range of duties. Vacuuming, mopping, ironing… How did you master the cleaning skills?
Partly from my own experience, but also from the Easy Life starter training. Due to corona, this took place partly digitally, but was no less clear for it! Moreover, as a domestic helper, you can take the initiative yourself and request additional training sessions. For instance, I have already taken an extra ironing course at our office in Mechelen. I used to not really know how to get dress trousers creased, but today I iron them perfectly smooth and wrinkle-free according to the rules of the art.
Great for you and the customers. Glad you're getting this opportunity!
Certainly, contact with the Mechelen office runs very smoothly. We see each other monthly anyway, but my colleagues remain on standby via email or phone. An urgent question or a schedule change? I get help within thirty minutes. I really find the helpfulness and friendliness of our office manager and consultants to be a real added value!
Thank you for the interview, Jessica. We wish you many more wonderful moments at Easy Life!
Want to make people happy with a spotless home, just like Jessica? Don't wait any longer! Apply at an Easy Life service voucher office near you and start working as a domestic helper soon. See you then!