You step into the office and notice it immediately: people work hard here, but with pleasure. The office is decorated entirely in keeping with the theme, the joy of working is palpable, and that is infectious. The Easy Life team in Borsbeek is genuinely there for domestic helpers and families in Borsbeek and a little further afield, and they radiate that. Here, you feel truly welcome.
The driven team (Nathalie, Kimberley, Paulina, and soon Manon), led by Joanna – the branch manager – currently numbers four employees, with a fifth joining soon. It is, after all, the largest office in the group. They serve more than 1,700 families in the region, a substantial number.
“We help families in Borsbeek, but our clients are also located in Ranst, Zandhoven, Antwerp… We always look for the right match, taking into account the situation and the mobility of the cleaner. We have been working together as a team for 2 years and are perfectly attuned to each other; I myself have 6 years of experience in the sector,” says Joanna.
The themed decoration in the office immediately catches the eye. “We want to offer a warm welcome to all domestic helpers. That is why we regularly spruce up the office. Domestic helpers are always welcome here, and there is a comfortable seating area. A cup of coffee, a chat: we are there for them. People of all nationalities come through our doors, and we fulfill many roles, from support worker to psychologist. We do much more than just our job, but it gives us enormous satisfaction.”
When asked why domestic helpers choose Easy Life in Borsbeek, Joanna has a clear answer. “For us! We give people opportunities and look at skills and attitude. With our experience, we quickly identify the motivated candidates. We consider language less important; that can be worked on. Speaking the language isn't always necessary to clean well. As an intermediary, we can provide a solution, and where there's a will, there's a way. Every domestic helper here is thoroughly screened, and they all take a practical cleaning test. That way, we are certain that we can deliver quality to our families. We won't settle for less.”
As a team, we are there. For the domestic helpers, the families, but also for each other. We work hard, but we also laugh a lot.
The efforts are clearly appreciated. “We regularly receive small gifts and sweet messages. We also host an annual party for our domestic helpers ourselves, and every month we have a 'Domestic Helper of the Month'. We realize that cleaning is an incredibly tough job, and in this way, we want to show our appreciation even more. We have quite a demanding job ourselves, which can be mentally draining. We regularly hear very personal stories, but within our team, we can talk about them. We are also there for each other. I love open communication, and everything is open for discussion. We work hard, but we also laugh a lot.”
Currently, the office in Borsbeek still has quite a few cleaning assistants looking for families. “Despite the fact that we are very selective, we still have a substantial number of domestic helpers ready to clean for families. Every single one of them is a motivated individual. Did you know, by the way, that we also have about 20 male cleaners in our database? Real stars, they are super motivated.”
“We can help families in the wider Borsbeek region, but also a bit further afield. We also have plenty of cleaning talent available closer to Deurne and Antwerp,” Joanna adds.
Incidentally, the staff are not only there for the domestic helpers; families can also always turn to the office. “We often act as the intermediary between the family and the domestic helper, and we fulfill that role with pleasure. Ensuring the right cleaning supplies are available, making practical arrangements, communicating about the keys and wishes: we do it with pleasure and with a radiant smile,” concludes Joanna.
Living in Borsbeek or the wider region and looking for motivated help around the house? Contact the office or drop by. They are happy to help you with carefully screened domestic help.
Your family member would like to hire a cleaner, but is unable to apply for service vouchers. Your neighbor wants to switch to electronic service vouchers, but is not comfortable using a computer. These are all situations where it is easier if someone else handles the application. But can I order service vouchers for someone else? Cleaning agency Easy Life explains!
You can be sure that Branch Manager Stefanie Vanhove is a jack-of-all-trades. She has been running the office in Ypres all by herself for about three months, and that can certainly be called a success! The number of domestic helpers at work is increasing, and in the meantime, more than 240 families have already been made happy with a clean home.
Nature is blossoming, the days are getting longer, the mercury is slowly climbing… There is no better way to start spring than with a sparkling clean home! Tidy cupboards, freshly aired rooms, a clean fridge, a cleaned extractor hood… During Spring Cleaning Week, you steam your house completely ready for the new season. Could you use a few extra hands? Easy Life to the rescue!