Easy Life

Mental well-being comes first at Easy Life: Discover our Assistance Program

An independent service you can reach 24/7? An accessible helpline where all Easy Life employees can turn with their personal, family, and work-related questions?

Easy Life Assistance Program

Discover the Easy Life Assistance Program | A first line of support for domestic helpers and office workers

“Over the past year, we worked hard behind the scenes on well-being both in and outside the workplace. With success, because since January, every Easy Life employee is just one phone call, email, or chat away from personal support in a confidential setting.” - Sonja Dielis, HR Director at Easy Life

In early 2023, we launched a new psychosocial service for our cleaning staff and office workers. The goal? To offer a listening ear at any time. We consulted with welfare partner Mensura and rolled out a new project: the 'Easy Life Assistance Program'.

From now on, all Easy Life employees and their family members can turn to an independent, qualified professional for a confidential conversation. From questions regarding mental well-being and complex legal issues to the need for a good chat. Completely free of charge and anonymous.

As an organization, we believe it is important that all our employees feel comfortable in their own skin, both at and outside the workplace. That is why we offer them additional independent psychosocial support. Our mission? To support the mental well-being of all employees, both within and outside the work context. The Easy Life Assistance Program offers them easy access to a central point of contact for financial, psychological, or other personal issues. Accessible and confidential, available 365 days a year and 24/7.

Want to combine work and private life smoothly? 100% possible at Easy Life! Start today as a domestic helper or office worker >>



Financial, psychological, professional, or legal guidance | Assistance throughout all stages of life

The Easy Life Assistance Program is available 24/7, free of charge, and confidential. But what do you ask the professional on the other end of the line? No question is off limits. We provide a few examples that we would be happy to discuss.

Your first job, your first home, your first partner.

As a young employee, starting your first job is quite exciting. Dealing with time management or finances, building good relationships with colleagues… Buying a first home can also be quite stressful: from taking out a loan to drawing up a budget plan.

One big family: from childcare to medical care.

Combining your job with young children can take some getting used to at first. How do I create a good work-life balance? What if I have problems raising my children? How do I find a daycare or school? The Easy Life Assistance Program refers you to the right partners!

Newcomers: for the first time in Belgium.

When you are new to Belgium, there are a number of administrative hurdles you need to overcome. For example, before you can start working, you must apply for a work permit. Where can I go for that complicated paperwork?

Personal issues.

Relationship problems can significantly impact your work life. In addition to stress and sadness, you may also have legal and financial issues. Through the Easy Life Assistance Program, you can discuss your situation in a confidential and serene manner.

Financial or psychological counseling.

Some domestic helpers find themselves in a vulnerable position. This can manifest itself in various ways: you do not speak the language, you are struggling financially, you are a single mother or father, etc. The Easy Life Assistance Program provides extra support and guidance.

Get started | Guidance in 3 steps

#1 Contact us

You can contact the Easy Life Assistance Program via phone, email, app, or online chat. The line is available 24/7, 365 days a year. This way, you can reach a psychologist or expert directly around the clock.

TIP | Your family members (children, partner) also receive help via our first line. Handy!

#2 Explain your problem.

In a second phase, you delve deeper into your situation. What are you struggling with? What are your problems? A licensed psychologist listens on the other end of the line. He or she assesses your situation and offers immediate support. 100% confidential, of course.

#3 Get a solution by being referred to the right person.

The psychologist will then refer you to the appropriate professional or provide you with tailored advice. Are you dealing with emotional issues requiring further guidance? Is the problem practical, and are you looking for a financial or legal expert? We will provide you with a solution that fits your situation.

Are you looking for more than just a nice job? Start working for an employer who pays attention to your personal situation. Join Easy Life!